Bonus terms: a clause-by-clause walkthrough

Every promotion rests on two documents: the short terms of the offer itself and the general bonus terms that apply to all offers. The short terms give the numbers; the general terms give the rules that decide how those numbers work in practice. This page goes through the clauses usually found in general bonus terms, in the order they often appear, and explains what each means for a player. The actual wording that applies to you is in the account, so check the promotion terms in your account and the general bonus terms of the operator.

Eligibility

This clause says who can receive offers: new or existing accounts, accounts that have verified, accounts in permitted regions, one offer per person or household. It may also exclude accounts that have used self-exclusion or have had offers removed before.

Activation and claim period

Explains how a bonus is activated: a checkbox, a code, an opt-in or an automatic credit. It also gives the time window in which an offer can be claimed after a qualifying deposit.

Wagering and contribution

The heart of the terms. It states the multiplier, the base, whether cash or bonus money is used first, and the contribution table by game type. The wagering guide explains the arithmetic. Watch for games that are excluded entirely and for rules that make bets on them void the bonus.

Maximum bet

A cap on single stakes while bonus money is active, often with a clause saying that breaking it allows the operator to remove winnings. Some terms also restrict betting patterns, such as changing stakes sharply or using features that increase volatility.

Deadlines

The period to complete wagering, and what happens at expiry. Usually the remaining bonus and the winnings linked to it are removed.

Maximum cash-out

A ceiling on what can be withdrawn from bonus winnings, common on no-deposit and free spins offers. For example, a cap of ten times the bonus would limit a 20-unit bonus to 200 units of withdrawable winnings (illustrative example, not a Savaspin condition).

Withdrawal and cancellation

Explains what happens if you request a withdrawal before wagering is complete, which is often cancellation of the bonus, and how to cancel a bonus voluntarily. Read this clause before the first withdrawal request, not after.

Payment method exclusions

Lists deposit methods that do not qualify for offers. The payments guide describes the methods you may see; available methods and limits depend on your account — check the cashier.

Irregular play

A broad clause that lets the operator remove bonuses in cases of abuse: multiple accounts, coordinated play, low-risk betting on both sides of a game, or patterns designed to clear wagering without risk. Normal play is not affected, but the clause is worded widely, so staying well within the rules is the practical answer.

Changes to the terms

Operators reserve the right to change or withdraw offers. An accepted bonus generally keeps the terms valid at the time it was accepted, but read how the clause is worded.

Frequently asked questions

What is the difference between offer terms and general bonus terms?
The offer terms give the specific figures for one promotion; the general bonus terms set the rules that apply to all promotions, such as weighting and irregular play.
Which clause causes most disputes?
Usually the maximum bet and excluded games clauses, followed by withdrawal before wagering is complete. Reading them first avoids most problems.
Can terms change after I accept a bonus?
Operators can change offers, but an accepted bonus usually stays under the terms valid at acceptance. The change clause explains the rule.
What is irregular play?
Behaviour designed to clear wagering without real risk or to abuse offers, such as multiple accounts. The clause lets the operator remove bonuses in such cases.

Other bonus guides

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