Promo codes: what they unlock and when to enter them

A promo code is a short word or string that tells the casino which offer to apply. Codes appear on promotional pages, in messages to the account, in partner newsletters and in tournament announcements. A code does not change the rules of a bonus; it only selects one. The conditions behind it are the same kind of conditions explained across this site, so check the promotion terms in your account for the offer a code activates.

Where codes are entered

MomentTypical field
RegistrationA «promo code» or «bonus code» field in the sign-up form
DepositA code field in the cashier, before the payment is confirmed
Promotions sectionA «redeem» or «activate» box in the account
SportsbookA free-bet or token field in the bet slip area

The key point is timing. A code meant for registration usually cannot be added after the account is created, and a deposit code usually must be entered before the deposit is confirmed, not afterwards.

What a code can change

What a code cannot change

A code does not lower wagering, raise a bet cap or extend a deadline beyond what its own terms say. If a code is described as «better», compare the actual terms: a larger match with a higher multiplier can be harder to complete than a smaller one. For instance, 100 units at 40 times means 4,000 units of stakes, while 50 units at 20 times means 1,000 (illustrative example, not a Savaspin condition). Our wagering guide shows how to compare two offers in stakes.

When a code does not work

  1. Check the spelling, including upper and lower case if the field is case sensitive.
  2. Confirm that the code was entered at the right step.
  3. Read the eligibility clause: some codes are for new accounts, some for selected players, some for certain payment methods.
  4. Check the validity dates of the code.
  5. If all of this looks fine, contact support with the code, the time and the deposit reference.

Codes from third-party sites

Codes published outside the casino can be outdated or meant for a different region. A code that does not apply is not a problem in itself, but avoid sites that ask for your login or payment details in exchange for a code; no genuine promotion needs them. The mirror sites guide explains how to recognise copycat pages.

Codes and existing bonuses

If a bonus is already active, a new code may be refused or queued. Finishing or cancelling the active bonus first is often required, and the bonus terms describe how multiple offers interact.

Frequently asked questions

Do I need a code to get the welcome bonus?
Some welcome offers need a code and others are added by a checkbox. The offer description in the account explains which method applies.
Can I add a code after depositing?
Usually not. Deposit codes must be entered before the payment is confirmed. If you forgot, contact support, but an adjustment is not guaranteed.
Does a code improve bonus terms?
A code selects an offer; it does not change its wagering, bet cap or deadline. Compare the terms of the offer the code activates.
Why does my code say invalid?
Typical reasons are a typo, the wrong step, an expired code or an eligibility rule. The code's terms usually explain which accounts can use it.

Other bonus guides

Go to the offer